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AI Operating System for Service Businesses

Your AI runs
the whole business

Hair salons · Barbershops · Spas · Gyms · Clinics · Law firms · Contractors · Agencies · Restaurants · Studios

Sassy answers your calls, calculates payroll, drafts social posts, manages reviews, and builds features you ask for — all from a single chat.

Already using Fresha or Timely? Add AI on top — no migration needed.

No credit card · Cancel anytime · Live in 10 minutes

5.5m+
UK small service businesses
ONS 2024
7.4 hrs
per week lost to admin per owner
SchedulingKit
86%
of small businesses not yet using AI
ONS / Gov.uk 2024
£7.8m
lost to no-shows annually — UK salons alone
Professional Beauty 2024

One AI. Three layers. Any system.

Use OpenSassy as your full platform — or just add AI on top of whatever you already use. No migration, no disruption.

📋01

Layer 1 — Full Platform

£49/mo

Complete salon / gym / clinic management. Bookings, calendar, CRM, payments, payroll, loyalty — everything in one place.

Start with full platform
🧠02

Layer 2 — AI Intelligence

£149/mo · add-on to any system

AI COO on top of Fresha, Timely, Phorest or any system. Daily briefings, no-show alerts, client re-engagement — without switching software.

Add AI to my system
🎙️03

Layer 3 — Full Sassy Intelligence

£499/mo · the complete package

Voice receptionist + full Sassy AI + all intelligence features. Works on any system. The complete AI COO for your business.

Get the full package

One AI. Three superpowers.

Sassy doesn't just answer questions — it knows, builds, and operates.

🧠

KNOWS

Upload your price lists, contracts, staff files. Sassy reads everything and knows your business — clients, history, preferences — better than anyone on your team.

🏗️

BUILDS

Need a loyalty scheme? A deposit system? A client intake form? Describe it. Sassy writes the code, deploys it, and it's live — the same day. No developer needed.

🖥️

OPERATES

Sassy monitors your business 24/7, sends reminders, chases no-shows, re-engages lapsed clients, and acts — like a COO who never sleeps.

Live in 10 minutes

No IT team. No training. No migration required.

01
✍️

Sign up

30 seconds

Email, password, business name. That's it. Or connect your existing Fresha / Timely account.

02
📋

Tell Sassy about your business

3 minutes

Price list, service menu, team roster — or let Sassy pull it from your existing system.

03
🔗

Connect what you have

2 minutes

Fresha, Timely, Phorest, Stripe, Xero — all optional. Sassy works with whatever you already use.

04

Say "Hey Sassy"

30 seconds

Start giving orders. Your AI COO is ready.

Everything your business needs. Built in.

While your competitors spend hours on admin, Sassy handles it automatically.

🎙️
Layer 3 — Grok Voice · Real-time WebSocket

AI Voice Receptionist

Ara (powered by Grok Voice + xAI) answers every call 24/7 over a live WebSocket. Books appointments, handles FAQs, takes messages. Jeff pre-computes full client context in 340ms before the call even connects.

🧠
Layer 2 — 14 cognitive engines

AI Intelligence COO

Claude Sonnet 4.6 is the brain. 14 cognitive engines underneath: 3-model consensus on every high-stakes answer, self-evaluation on every response, and Jeff AGSI (our autonomous AI engineer — monitors your system at 3am, fixes issues before you wake up) running in the background.

💰
Every pay model supported

Automated Payroll

Commission, hourly, PAYE — Sassy pulls your team's hours from bookings, calculates it all, flags anomalies, and has a draft ready every Friday.

📱
Instagram · Facebook · TikTok

Social Media AI

Describe what you want. Sassy writes the Instagram caption, Facebook post, TikTok hook — with hashtags, correct platform length, your tone. One click to schedule.

All platforms unified

Review Management

See every review from Google, Facebook and internal — in one place. Ask Sassy to draft a reply. Track your average rating and what clients say most.

🔔
Automatic · No setup needed

Appointment Reminders

Automatic email reminders 24 hours and 2 hours before every appointment. No-show rate drops within days of switching on.

🏗️
No developers needed

Build Any Feature

Need a loyalty scheme? A deposit system? A custom booking widget? Describe it in plain English. Sassy writes the code, deploys it, and it's live the same day.

🔒
UK & EU compliant

GDPR & Compliance

Handle client data requests, erasure requests, consent logs, and retention policies — all from a single prompt. Stay compliant without a legal team.

Under the hood

14 cognitive engines. Nobody else in the market has this.

Fresha is a booking system. Moneypenny answers calls. OpenSassy runs a purpose-built AI cognitive architecture — the same class of technology used in AGSI research — behind a salon booking page.

💬

Sassy Chat Brain

Dashboard · Intelligence · Planning

PRIMARY

Claude Sonnet 4.6

Primary reasoning, function calling, tool use

FALLBACK

Grok 3

Fallback if Claude unreachable + market research

CONTEXT

Kimi 2.5

Long context — full history, reports, documents

GOOGLE

Gemini

Google Workspace — Calendar, Drive, Sheets

WEB

Tavily

Real-time web search — market research, competitors

🎙️

Sassy Voice — "Ara"

Phone · Sales · Receptionist

VOICE

Grok Voice (grok-voice-think-fast-1.0)

The voice itself — real-time WebSocket, xAI API

BRAIN

grok-3-mini-fast

Brain behind each response — REST API, ~300ms

PHONE

Twilio

Phone network, call routing, SMS delivery

JEFF

Jeff AGSI pre-compute

Builds full client context in 340ms before call connects

The Cognitive Architecture — 14 E-Engines + 13 Custom Algorithms

E30

Cortex Router

Jeff

REINFORCE online RL — routes every query, learns from every outcome

E31

Consensus Engine

Jeff

Claude + Groq + Gemini + Grok run in parallel on high-stakes questions. Majority wins.

E51

Jarvis

Jeff

Task execution engine — orchestrates multi-step agentic actions

E60

MetaCognition

Sassy

Quality gate on every response — penalty scoring, auto-retry below threshold

E99

Heartbeat

Jeff

Pings all services, detects downtime, escalates to Jeff within seconds

E100

Request Router

Sassy

Pre-classifies every message and routes to the right specialist before the loop starts

E140

Jeff Integration

Sassy

Live bridge between Sassy and Jeff AGSI for delegation and escalation

E211

Semantic Memory

Jeff

pgvector — TF-IDF cosine similarity. Every memory vectorised and ranked.

E213

Brain Graph

Jeff

Codebase AST walker (344 nodes, 151 edges). Jeff reads and understands OpenSassy's full code.

E370

Replanning

Sassy

If an action fails, autonomously replans and retries — never gives up silently

Custom algorithms underneath:

Dijkstra (build path planning)A* (task planning)A* Marketing Planner (SAFE vs QUICK)DAG Execution GraphPriority Queue SchedulerMemory Graph + LRU CacheREINFORCE Policy GradientTF-IDF Cosine Similarity

Sassy — The Face

Talks to business owners. Answers calls as Ara. Handles the dashboard, bookings, reminders, social posts, payroll. Everything the owner sees and touches.

Jeff AGSI — The Engine

Monitors at 3am. Pre-computes call context in 340ms. Fixes production bugs and deploys. Sends daily briefings. Scores leads. Watches revenue. Neither works at full power without the other.

Every other tool is locked to one sector.

The UK market is fragmented by vertical. If you're a salon you use Fresha. If you're a clinic you use Cliniko. If you're a gym you use Mindbody. None of them talk to each other — and none of them have AI.

Beauty & Salons

Fresha / Phorest

Free–£300+/mo

Beauty only. No AI.

Fitness & Gyms

Mindbody

From £159/mo

Wellness only. No AI.

Healthcare & Physio

Cliniko / Jane

From £25/mo

Health only. No AI.

Dental

Dentally / CareStack

Custom

Dental only. No AI.

Legal & Professional

— no clear leader —

No dedicated platform.

Restaurants & Studios

Generic tools

Varies

Basic booking only.

OpenSassy works for all of them. With full AI built in.

One platform. Every service sector. No migration from your current system required.

How OpenSassy compares

Factual comparison based on publicly available information.

Feature
OpenSassy
from £49/mo
Fresha / Phorest
beauty only
Mindbody
from £159/mo
Cliniko / Jane
from £25/mo
Moneypenny AI
from £160/mo
Works for ALL service sectors✗ beauty✗ fitness✗ health✗ voice only
Online booking + calendar
Client CRM + medical/allergy notespartialpartial
Payments + depositspartial
Payroll + commission calculation
AI voice receptionist 24/7
Plugs into your existing system
AI daily briefings + no-show alerts
Automated client re-engagementbasicbasic
Appointment reminders (auto)
Build custom features on demand
AI social media drafting
GDPR & compliance toolspartial
No migration from current system

Competitor data sourced from publicly available pricing pages and product documentation. Prices shown are entry-level published rates and may vary. OpenSassy makes no claim about competitor product quality.

The voice receptionist comparison

Moneypenny is the market leader in UK AI voice. Here's what you get for the money.

Moneypenny AI

UK market leader in call answering

from £160/mo

+ requires 2nd subscription

  • Answers calls 24/7
  • Handles FAQs and call routing
  • Hybrid AI + human fallback
  • Creates bookings in your system
  • AI intelligence COO (briefings, alerts)
  • Payroll, CRM, social, compliance
  • Works standalone (requires live answering plan)
  • One platform for all service sectors
OpenSassy Layer 3

OpenSassy Full Intelligence

Ara (Grok Voice) + 14 cognitive engines + Jeff AGSI

£499/mo

all-inclusive, one subscription

  • Ara (Grok Voice) answers calls 24/7 — real-time WebSocket, not pre-recorded
  • Books appointments directly into any calendar
  • Outbound no-show chase calls
  • AI COO: daily briefings, revenue alerts, client re-engagement
  • Full CRM, payroll, social, compliance tools
  • Works standalone — no second subscription needed
  • Works for salons, gyms, clinics, dental, legal, restaurants
  • Plugs into Fresha, Timely, Phorest, or OpenSassy
Get OpenSassy Layer 3 →

Moneypenny pricing sourced from moneypenny.com and public third-party reviews. OpenSassy is not affiliated with Moneypenny. All trademarks belong to their respective owners.

What this looks like in practice

Illustrative examples across different business types. Based on early product testing and representative industry benchmarks.

We were losing 4–6 appointments every Saturday to no-shows — around £500 a weekend just vanishing. Sassy automated deposits and reminders. No-shows dropped from 18% to under 3% in six weeks.

£2,100/mo recovered
SK

Sarah K.

Owner, Curl & Crown Hair Studio · Illustrative

London

I was spending every Sunday doing rota, payroll, and chasing invoices. Six hours every week. I asked Sassy to take it over. Now it's done automatically every Friday. I use those hours to actually grow.

6 hrs/week saved
MO

Marcus O.

Owner, Kings & Queens Barbershop · Illustrative

Manchester

I already use Fresha. I just added the AI layer on top. Sassy now handles all my client follow-ups, no-show chasing, and my Instagram posts. I didn't have to move a single booking.

12 bookings from one prompt
PS

Priya S.

Owner, Glow Beauty & Lashes · Illustrative

Birmingham

We're a small law firm — 4 solicitors. Admin was eating 2 days a week. Sassy handles client intake, appointment reminders, invoice chasing, and our compliance log. None of us touch it anymore.

2 days/week admin → 20 mins
DF

Daniel F.

Partner, Finch & Associates Solicitors · Illustrative

Bristol

We run a personal training gym. Sassy answers enquiry calls at night, books trials, chases no-shows, and posts our transformation results on Instagram. Our PT team just trains people now.

40% more trial bookings
CB

Chris B.

Owner, Apex Performance Gym · Illustrative

Leeds

We needed a loyalty points system. I described it to Sassy, it built it, tested it, and deployed it the same afternoon. My developer quoted £3,200 and six weeks.

£3,200 dev cost → £0
AM

Anya M.

Owner, Serenity Spa & Beauty · Illustrative

Glasgow

The scenarios above are illustrative examples showing how Sassy can help typical service businesses. They are not statements from identified paying customers. Industry benchmarks cited are from NHBF (2024), Professional Beauty (2024), SchedulingKit, and ONS/Gov.uk (2024). Individual results will vary.

Common questions

Straight answers. No marketing speak.

Simple, honest pricing

All plans include a 14-day free trial. No credit card. Cancel anytime.

Layer 1
Full Platform
£49/mo
Complete management system for any service business
  • Booking system + calendar
  • Client CRM with notes
  • Payments & deposits (Stripe)
  • Services, staff, inventory
  • Payroll reports
  • Analytics dashboard
  • Public booking page
Start Free Trial
Most Popular Add-on
Layer 2
AI Intelligence
£149/mo
Add AI on top of any booking system — no migration
  • Ask Sassy AI chat
  • Daily business briefings
  • No-show alerts & re-booking
  • Appointment reminders (email)
  • Lapsed client automation
  • Works with Fresha / Timely / Phorest
  • Webhook for any other system
Connect My System
Layer 3
Full Sassy Intelligence
£499/mo
Voice + all AI features — the complete package on any system
  • Everything in Layer 1 + 2
  • AI voice receptionist 24/7
  • Outbound no-show chase calls
  • Build any feature on demand
  • Computer use (operates any software)
  • Unlimited AI calls & actions
  • Dedicated onboarding & support
Get the Full Package

Want Layer 1 + Layer 3 (everything)? See bundle pricing (£549/mo) →

🇬🇧EU data residency (GCP)
🔒AES-256 encryption
UK GDPR compliant
💳PCI-DSS via Stripe
📋ICO registered
🛡️SOC 2 Type II (in progress)

Ready to give your business a brain?

Set up in 10 minutes. Sassy learns your business, handles your calls, and gets to work immediately.

Already using Fresha or Timely? Add AI on top →

No credit card · Cancel anytime · 30-day money-back guarantee