Two workers. Sassy runs the business. Ara faces the world.
Layers 1–3 are Sassy — the diary, the clients, the money, the management brain. Ara is hired separately: the one who answers your phone, books into the same diary, and keeps working between the calls.
One-time £149 install — we set everything up with you, same day.
Full Platform
Complete salon management software — bookings, payments, CRM, staff and more.
30-day money-back guarantee
Weekly allowances
- 50 AI conversations / week
- 50 SMS / week
- Online booking system + calendar
- Client CRM with notes & history
- Payments & deposits (Stripe)
- Services, staff & inventory
- Vouchers & loyalty
- Waitlist management with auto-fill
- Per-staff rotas, breaks & time-off
- Cross-business referrals
- GDPR self-serve export & erasure
- Payroll reports
- Analytics dashboard
- Public booking page (/b/your-salon)
- Sassy chat within weekly allowance
AI Intelligence
Add an AI COO on top of your existing system. Import from Fresha, Timely, Phorest, or CSV — no need to switch booking systems.
30-day money-back guarantee
Weekly allowances
- 400 AI conversations / week
- 150 SMS / week
- Ask Sassy — AI chat for your business
- Daily briefings: no-shows, revenue gaps, slow days
- Automated appointment reminders (email)
- Lapsed client re-engagement
- Smart analytics on your data
- CSV import from Fresha, Timely, Phorest
- Dry-run preview on every import — see exactly what lands before it does
Full Sassy Intelligence
Management intelligence for owners and leadership — the CEO/CTO brain for the business. Not a phone receptionist. Ara voice is a separate layer.
Private pilot only
Weekly allowances
- Unpriced · private pilot
- Owner / manager personal assistant (coming)
- Marketing intelligence & campaigns (coming)
- Strategic briefings — revenue, risk, growth
- Deep autonomy + build-on-demand modules
- Computer use across your tools
- CEO/CTO-grade ops brain — not front-desk voice
- Does NOT include Ara phone receptionist
Ara · the worker who faces the world
Layers 1–3 are Sassy, running the business from the inside. Ara is the one your clients actually meet. She answers every call — nights, weekends, mid-service — tells the caller she is an AI before anything else, reads your real diary and books them in. Between calls she chases the no-show and offers tomorrow’s gaps, once you switch that on.
- Never miss a call — nights, weekends, mid-service
- Says she is an AI in her first sentence, every call
- Books, reschedules and cancels in your real diary — plus a summary and transcript of every call
- Offers alternatives she has actually looked up, never invented times
- Quotes only the prices on your services list
- Between calls: no-show chase, tomorrow’s gaps, a Monday digest — all off until you turn them on
- You can transfer a live call to your business number at any moment
- What she remembers about a client is yours to read, correct, delete or erase
Weekly allowances (starter pack)
- 300 voice minutes / week starter pack
- No per-minute charge, no fee per call
- Sized to your call volume
Final pack sized by minutes, model tier, and data depth after a short scoping call.
Get Ara for my businessHow weekly limits work
- AI conversations (Sassy) and Ara voice minutes use a weekly bucket — same mental model as Claude or ChatGPT plans, not a rigid per-day cap.
- We never cut you off mid-conversation or mid-call — the limit applies to the next new session.
- Hit your week and Sassy tells you honestly; upgrade, wait for Monday UTC reset, or size Ara minutes with us.
- Ara is the flagship reception layer — priced on her own so every business can hire a 24/7 employee on the phone without buying Layer 3 management intelligence.
- No commission on your bookings — ever. If you take card payments through OpenSassy Payments, a standard payment-processing fee of 2.5% + 30p per transaction applies (that's the whole fee — no hidden percentages on top).
Common questions
Why is Ara a separate layer?
Because she’s the product that changes the business: a 24/7 employee on the phone. Full Sassy Intelligence (Layer 3) is management intelligence for owners — strategy, marketing, personal assistant. Ara is reception that never sleeps. Different jobs, different pricing — so you can hire Ara as the hero add-on without buying the whole CEO brain stack first.
What does Ara actually do for my money?
She answers every call — nights, weekends, while you’re with a client. She books into your diary, keeps people who would have hung up, cuts no-show leakage with follow-up, and frees your team from the front desk. One missed booking a day pays for more than the package; Ara is built to stop those losses.
Why weekly limits, not daily?
Same idea as Claude or ChatGPT plans: a weekly bucket of AI conversations (and voice minutes for Ara). You can use more on busy days and less on quiet ones. Limits reset every ISO week (Monday UTC). We never cut you off mid-conversation.
What happens if I hit my weekly allowance?
Sassy tells you honestly in-product and keeps helping with non-AI tools. Upgrade, wait for the weekly reset, or (for Ara) talk to us about a larger minute pack. We never silently overcharge.
Do I have to switch from Fresha / Timely?
No for Layer 2. Import a CSV export of your clients and bookings and Sassy works from day one — re-import a fresh export whenever you want it current. Layer 1 is the full OpenSassy platform if you want everything in one place.
Is there a free trial?
No. You choose a plan and pay at sign-up, and your account activates as soon as the payment succeeds. Instead of a trial there is a 30-day money-back guarantee: if it is not right for you within 30 days of your first charge, contact us and we refund it in full. You can also call Ara on 020 4652 8135 and ask her anything before you buy — that costs nothing.
Not sure which layer fits?
Talk to us — we'll recommend the right fit